SiriusXM

Conversion Email Performance, Direct Mail, Retention
Converting trials and formers into customers

Our approach to direct mail and email helped SiriusXM acquire more paid customers at higher lifetime value.

Driving customer conversion

25%
Lower winback direct mail CPA

Our 8 Rules approach to direct mail produced six new direct mail controls for SiriusXM’s new vehicle and winback conversion teams.

23%
Lift in trial conversions

Our new welcome series email solution drove a 23% lift in paid customer conversions with faster revenue recognition.

+5 years
Top performing winback segment tactic

We led the redesign of a new repeat purchase segment target that drastically reduced churn and improved lifetime value.

Want a lift?

hello@liftagency.co
SAN FRANCISCO

166 Geary Street
16th Floor
San Francisco, CA 94108

NEW YORK

254 W 31st Street
15th Floor
New York, NY 10001